Terms of Use

Last updated: 2025-04-14

1. Introduction & Acceptance of Terms

Welcome to PwrOn ("Company," "we," or "us"), a Washington State-based provider of a marketplace for portable battery power stations. These Terms of Use ("Terms") govern your access to and use of the PwrOn website, PwrOn Marketplace, and services (collectively, the "Service"). By accessing, subscribing to, or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Service. Please read them carefully.

By using Service, you also agree to Company’s Privacy Policy, which is referenced herein.

By using Service, you affirm that you are of legal age and capacity to enter into this agreement. If you are using Service on behalf of an organization or other entity, you represent that you have the authority to bind that entity to these Terms.

2. Service Description

PwrOn Marketplace: PwrOn provides a marketplace (“Marketplace”) for portable battery power stations (“Equipment”) where providers of Equipment (“Hosts”) can list such Equipment for rental by renters of Equipment (“Users”) who are collectively considered “Members”. Marketplace is not directly involved in the rental or sale transactions themselves, except for facilitating the connection and payment processing. Equipment can be rented for a range of use cases including power outages, camping / recreational use, and outdoor events. Using Marketplace, Users can rent Equipment as needed from Hosts and then coordinate for delivery or pickup of the Equipment. Marketplace will list the Equipment available nearby Users so that Users can rent Equipment conveniently located from nearby Hosts (“Rental”).

Use of Equipment: User can use Equipment for the agreed rental period (“Use Window”). After the Use Window, User must either return Equipment to Host or arrange pickup of Equipment by Host as agreed between User and Host.

3. User Responsibilities

By using Service and receiving Equipment, User agrees to the following responsibilities:

• Billing, Payment, and Credit: User must provide a valid payment method (such as a credit card) when registering for the Marketplace. User authorizes Service to charge User’s provided payment method for the rental fees or other charges User may incur (e.g., fees for unreturned or damaged equipment, as described below). Charges will be billed when Rental is confirmed between Host & User. If any payment is not successfully processed (due to expiration, insufficient funds, or otherwise), Service may suspend or terminate User’s access to the Service until payment is resolved. User is responsible for any fees or penalties imposed by User’s payment provider for failed charges. If any credits are due to User, Service will promptly refund those payments or apply those credits to the valid payment method.
• Equipment Deposit or Fee: Service reserves the right to charge a refundable security deposit or an equipment fee at the start of User’s Rental Order. Details of any such deposit/fee will be communicated to User in advance. This deposit may be used to offset costs if User fails to return Equipment or if Equipment is returned damaged.
• Cancellation and Termination: User may cancel your access to Service at any time by contacting Company customer support or using the account management tools provided. Cancellation will be effective after the completion of any Equipment Rentals and payment has been received.
• Desired Rental Parameters: User agrees to provide the desired Rental Parameters - including the following:
  • User’s target Rental Dates,
  • User’s preferred Equipment Delivery and Pickup mechanism (e.g., Host Delivers and Picks Up Equipment, User Picks Up and Returns Equipment, or either option is acceptable)
  • User’s target Equipment device size (e.g., small, medium, or large as indicated on Marketplace)
  • If applicable, User’s target Equipment manufacturer(s) and Equipment Model(s)
  • If applicable, User’s Address for Host to Deliver and Pick Up Equipment.
• Proper Use: Use Equipment only as intended and in accordance with the user guides or instructions provided. Do not attempt to modify, disassemble, or repair the unit.
• Care for Equipment: Exercise reasonable care in handling and using Equipment. Do not damage, abuse, or misuse Equipment. Keep Equipment in a safe environment (away from water and extreme heat or cold) and do not expose it to hazardous conditions.
• Return of Equipment: By the end of the Use Window, User agrees to arrange for the prompt return of Equipment to Host, following the return procedures Service or Host provides. Equipment should be returned in the same condition as it was delivered, ordinary wear and tear excepted.
• Security and Possession: User is responsible for Equipment from the time User receives it until it is returned to Host. Do not lend, rent, or transfer the equipment to any third party outside your household. If the Equipment is lost, stolen, or damaged while in your possession (beyond normal wear and tear), User must promptly notify Company and User may be held financially responsible for repair or replacement costs.
• Compliance with Laws and Safety: Use the Service and Equipment in compliance with all applicable laws, regulations, and safety standards. Do not use Equipment for any unlawful purpose or in a manner that could endanger persons or property.

Failure to meet these responsibilities may result in additional fees, termination of User’s Marketplace access, and/or legal action, as appropriate.

4. Host Responsibilities

By using Service and receiving payment for Rentals, Host agrees to the following responsibilities:

• Billing, Payment, and Credit: Host must provide a valid payment method (such as a credit card) when registering for the Service. Host authorizes Service to charge Host’s provided payment method for any fees or other charges Host may incur (e.g., fees for an incomplete or unsatisfactory Rental, as described below). If applicable, Charges will be billed when User notifies Service of an incomplete or unsatisfactory Rental. If any payment is not successfully processed (due to expiration, insufficient funds, or otherwise), Service may suspend or terminate Host access to the Service until payment is resolved. Host is responsible for any fees or penalties imposed by Host’s payment provider for failed charges. If any credits are due to Host, Service will promptly refund those payments or apply those credits to the valid payment method.
• Cancellation and Termination: Host may cancel access to Service at any time by contacting Company customer support or using the account management tools provided. Cancellation will be effective after the completion of any Equipment Rentals and payment has been received.
• Accurate Listing Information: Host shall provide accurate listing information for
  • Equipment, including the manufacturer, model number, and year of purchase
  • available Rental Dates and
  • applicable Rental Fees,
  • Host’s preferred Equipment Delivery and Pickup mechanism (e.g., Host Delivers and Picks Up Equipment, User Picks Up and Returns Equipment, or either option is acceptable)
  • If applicable, Host’s Address for User to Pick Up and Drop Off Equipment.
• Marketplace Platform Fees: Host agrees that while User shall pay those Rental Fees which are agreed on the Service, such Rental Fees exclude the costs of Marketplace Platform Fees which shall be deducted from such Rental Fees. Company shall identify to the Host in each proposed Rental the Marketplace Platform Fees for each proposed Rental and Company shall pay Host the Rental Fees minus the Marketplace Platform Fees (resulting in the “Net Rental Fees”).
• Proper Instructions: If applicable, Host shall provide user guides or instructions (collectively “Instructions”) to guide User in appropriate use or use restrictions for Equipment. If Host does not provide Instructions, User is not be restricted in use of Equipment.
• Care for Equipment: Host shall maintain Equipment in suitable condition for rental - charged and clean. Before and after Rentals, keep Equipment in a safe environment (indoors, away from water and extreme heat or cold) and do not expose it to hazardous conditions.
• Return of Equipment: By the end of the Use Window, Host shall either pickup Equipment from User or User will deliver Equipment to Host as agreed between User and Host, following the return procedures Service or Host provides.

Failure to meet these responsibilities may result in additional fees, termination of Host’s Marketplace access, and/or legal action, as appropriate.

5. Liability & Disclaimers

Marketplace Role and Service Availability: The Marketplace is a platform and is not directly responsible for the condition or performance of the Equipment or the actions of Hosts or Users. Company DOES NOT GUARANTEE that Equipment will always be available on demand. Equipment availability is affected by factors beyond our control.

No Warranty: The Service (including any Equipment) is provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of defects, or that any defects will be corrected.

Limitation of Liability: To the maximum extent permitted by law, Company and its officers, employees, agents, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, loss of data, loss of use, cost of procurement of substitute services, or any other intangible losses, arising out of or related to your use of (or inability to use) the Service or Equipment. In no event shall the total liability of Company for all claims arising under or relating to these Terms exceed the amount you paid to Company for the Service in the twelve (12) months prior to the claim.

User Indemnification: You agree to indemnify and hold harmless Company and its affiliates and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your misuse of Equipment or Service, or your violation of any law or rights of any third party in the course of using the Service.

Damage or Injury: Company is not responsible for any injury, damage, or loss to you or your property arising from the improper use of Equipment. You assume all responsibility for the installation and operation of the Equipment in accordance with the provided instructions.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation/exclusion of liability for certain types of damages. In such jurisdictions, the above disclaimers and limitations will apply to the greatest extent permitted by law.

6. Governing Law

These Terms of Use and any dispute or claim arising from or related to the Service or these Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. By using the Service, you agree that any disputes arising out of or relating to these Terms shall be subject to the personal and exclusive jurisdiction of the state or federal courts located within Washington. You waive any objections to such jurisdiction or venue, including on grounds of inconvenient forum.

7. Changes to Terms

We reserve the right to modify or update these Terms of Use at any time by modifying the terms on the Service. By continuing to use the Service after any changes to these Terms become effective, you agree to be bound by the revised Terms**.**

Contact Information: If you have any questions or concerns about these Terms of Use, please contact us at hello@getPwrOn.com.